Ben was excellent at helping us learn strategies to deal with our dog's resource guarding and other issues. We now feel much more confident in our ability to manage his behaviour.

As well, Ben also taught us how to add more enrichment to our dog's life so that we could put his busy nature to work in a positive way.

I recommend Polite Pets to anyone who is looking for advice on working with their dog as Ben not only has great knowledge of dog behaviour but also the good interpersonal skills needed to impart that knowledge to pet owners.

I thought everything was helpful. In-person instruction in the exercises was extremely helpful with the correct timing of rewarding, distractions, etc, and to be able to put into practice some of the steps in the correct order.

— Lisa P.

I’ve been working with Ben at Polite Pets for almost a year now with my Shepherd husky mix. He absolutely adores Ben and his pup, Cooper and loves his play sessions with them. One of my main goals was to get my dog to walk without his muzzle. He was very much into pulling at my clothes on walks, his leash and jumping was a big problem.

With Ben’s help and guidance with his training, I’m so happy we were able to achieve the goal! I can’t express how thankful I am because this was a big important goal for me. Ben really prepares you to train your pup by showing you ways to train, providing training materials and answering any questions or concerns. He is very accommodating with hours and rescheduling.

I highly recommend Polite Pets to anyone looking for guidance with their pups.”

— Sherry P.

We called Ben from Polite Pets for some personalized dog training when we adopted our dog from Darcy Arc shelter. He came highly recommended. Ben was very professional and understanding as well as patient with both our dog and with us with all of our questions. He was very adaptable to changing situations with our schedule and the weather for outdoor training.

Follow up emails with enrichment activities and training always provided. Ben uses reward based training and is patient with our dog and let’s her progress at her own pace. We appreciate that it has allowed her to build confidence. We also recently started reactive rover classes with Ben and took her to his “Stay & Play” sessions
I would highly recommend Ben at Polite Pets for your training needs.

— Kathy T.

We only have had great experiences with Polite Pets for a couple of years now. My dog and cat both love Ben. He is really professional and we love his approach to training using positive reinforcement. You know he really cares about your furbabies. 5/5 recommend Polite Pets

— Crystal A.

At first it was tough to take Xerxes on a walk or anywhere on leash, but now he’s much better controlling his excitement since attending your sessions! We’ve also been given the knowledge on how to properly handle situations when Xerxes is having a tough time so that he is able to succeed without any type of physical or verbal punishment. Thank you so much for helping us be better dog parents, and for helping Xerxes be successful!

— Jordan G.

Ben is patient, knowledgeable and clear in his directions. He definitely cares about the animals he works with and wants you to be as prepared as possible to carry out the training on your own.

— Lauren P.

Thank you Ben for giving me the tools to help my pups grow! They love you. Your knowledge, support, and gentle leadership has been fantastic. All the handbooks are great. Having the individual support with two large dogs is fantastic when you cannot take two to classes with only one handler. You’ve really helped my confidence!

— Tamara W.

Ben has done multiple training sessions with our puppy, Harris, and we have nothing but positive reviews! He’s not only an amazing, caring trainer, but is extremely professional towards us and takes the time to teach us at home techniques and strategies. He is patient with Harris and has a wealth of knowledge about animal behaviour and training. We were so lucky to be introduced to Ben and his training programs.

— Liam & Jil

Over the past number of years that we have come to know Ben, we have found him to be a wealth of information and knowledge about pet care and training, who is devoted to providing the absolute best level of care to his animal clients. He is reliable and trustworthy, and I would not hesitate to give him access to my home and my pets when the need arises. Ben has helped out with our two pups, and has treated them with the utmost kindness and care!

— Beth G.

Ben, from Polite Pets, gave our elderly Labrador, with significant mobility concerns extra special care and attention.  He was very thorough in his pre-interview with us, documenting all health care needs as well as daily routines.  He truly met all our aging dogs needs.  As of recent, our family adapted a kitten from the Humane Society.  As a first time cat owner, we were trying to navigate adding a kitten in our home along with our two young children. 

Ben came over and gave recommendations on behavioural strategies and best practices on how to best integrate them into our family.  He helped us to better understand and manage our new kitten Charlie. Ben is a friendly, calm, dependable and extremely knowledgable.  We couldn't have asked for a better support and care for our animals who are loved members of our family. 

— Heather M.